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Terms Of Supply

1. All prices indicated are inclusive of taxes.

2. We make our best efforts to ensure defect free goods.

3. Product color may vary from that shown in the picture except where it is specifically mentioned.

4. Due to constant upgradation, specifications may be subject to change without notice. We will make our best efforts to ensure that current and most accurate data is available on the website.

5. Warranty for products is as per manufacturer's terms only. We do not provide any other warranty from our side.

6. In case of warranty repairs, customer has to contact customer-service number and will be informed whether the product has to be sent to Hyderabad or will be directed to the nearest service centre of the manufacturer.

7. Customer has to send the goods to the service centre at their own cost.

8. Our liability is limited to repair and return of goods within a reasonable period of time. We will not provide standby units. We are not responsible for any other consequence arising out of defect in the product.

9. In case of life-saving equipment like oxygen devices etc., used for critical patients, the customers are advised to take necessary precautions like having standby systems in place.

10. No warranties are provided for any light bulbs, batteries, cells etc.

11. Shipping Terms: We provide free shipping for orders valued above Rs. 2000/- and levy a shipping charge of Rs. 200/- for orders valued under Rs. 2000/-. Shipping on these terms is valid only for locations serviced by our shipping partners. In case of non-serviced locations, additional shipping charges may apply. We will inform the additional charges and take prior consent from the customer before shipping the goods. LBT/Octroi or any other entry tax payable in addition to shipping charges will have to be paid by the customer at the time of taking delivery from the courier.

12. Cash On Delivery:

  • Availability of COD facility is limited to orders valued below Rs. 15,000/- only.
  • COD facility is available only at locations serviced by our shipping partners.
  • For customers located in other areas, payment will be accepted only by Net Banking / Credit Cards / Debit Cards or by RTGS/NEFT transfer in advance. Please write to us at sales@medfirstindia.com if you wish to make a payment through RTGS/NEFT.
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